Privacy Policy
Effective Date: 30.12.2024

Mantakchiavalencia.com (the "Website") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect your personal data when you interact with our Website.

If you have any questions or concerns, please contact us at info@mantakchiavalencia.com.

1. Data Controller
The data controller responsible for your personal data is:
Website: mantakchiavalencia.com
Email: info@mantakchiavalencia.com

2. Personal Data We Collect
We collect the following personal data from you:
  • Contact Information: Name, surname, email address, phone number, and postal address.
  • Payment Information: Encrypted payment card details.
  • Usage Data: Information about your interactions with our Website, collected via Google Analytics (e.g., IP address, browser type, pages visited, and time spent on pages).

3. Legal Basis for Processing
We process your personal data based on the following legal grounds:
  • Consent: When you provide consent to process your personal data for specific purposes (e.g., subscribing to a newsletter).
  • Performance of a Contract: When processing is necessary for the performance of a contract to which you are a party (e.g., fulfilling your order).
  • Legal Obligation: When processing is required to comply with legal obligations (e.g., for tax purposes).
  • Legitimate Interests: When processing is necessary to achieve our legitimate interests (e.g., improving Website functionality), provided it does not override your rights.

4. How We Use Your Personal Data
We use your personal data for the following purposes:
  • To process and fulfill orders or services requested.
  • To communicate with you regarding inquiries, support, or transactions.
  • To send promotional and marketing materials (with your consent).
  • To analyze website traffic and improve user experience (via Google Analytics).
  • To comply with applicable legal and regulatory requirements.

5. Sharing Your Data
We do not sell your personal data. However, we may share your data with:
  • Service Providers: Companies that help us operate our Website or provide services (e.g., payment processors or IT support).
  • Legal Authorities: If required by law or necessary to protect our legal rights.
  • Google Analytics: For analyzing website usage and performance.

6. Data Retention
We retain your personal data for as long as necessary to fulfill the purposes outlined in this Policy, including complying with legal obligations, resolving disputes, and enforcing agreements.
  • Contact and payment data: Retained for the duration of our contractual relationship and as required by tax or accounting laws.
  • Analytics data: Retained as per Google’s data retention policies.

7. Data Security
We implement technical and organizational measures to protect your personal data from unauthorized access, use, or disclosure. These measures include encryption, secure servers, and regular security audits.

8. Your Rights
Under the GDPR, you have the following rights:
  • Access: Request access to your personal data.
  • Rectification: Request corrections to inaccurate or incomplete data.
  • Erasure: Request the deletion of your personal data.
  • Restriction: Request limitations on how your data is processed.
  • Portability: Receive your personal data in a structured, commonly used format.
  • Objection: Object to the processing of your personal data based on legitimate interests.
  • Withdraw Consent: Withdraw your consent at any time for data processing based on consent.
To exercise your rights, contact us at info@mantakchiavalencia.com.

9. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance user experience and analyze Website performance. Google Analytics helps us track and report website traffic. For more information, see our Cookie Policy.

10. International Data Transfers
If your personal data is transferred outside the European Economic Area (EEA), we ensure appropriate safeguards are in place, such as the EU Standard Contractual Clauses or other lawful mechanisms.

11. Updates to This Privacy Policy
We may update this Privacy Policy to reflect changes in our practices or legal requirements. Updates will be posted on this page, and significant changes will be communicated directly to you.

Contact Us
If you have any questions about this Privacy Policy or how we handle your personal data, please contact us at:

Email: info@mantakchiavalencia.com
Website: mantakchiavalencia.com
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